Generative AI Services

Everyday we are applying the latest advances in artificial intelligence into the retail and CPG space. Our work constitutes a continuous test and learn of the latest Large Language Models (LLMs), generative AI, and deep learning tools and methods. Our goal is always to find practical and valuable applications of these technologies for our own solutions and also to develop novel solutions in direct partnership with Retailers and CPGs.

Below are some examples of capabilities we have developed or are developing, if you have an interest in any of these, have some other interesting use cases, or just want to understand how to apply AI in your business, please get in touch.

Netail - customer service generative AI services

Customer Service Support

Improve customer service by providing retail associates with a chat-based assistant that provides insights and answers that allow them to problem solve and serve customers faster and better, using a retailer's specific training manuals and product specifications.

Technical Support

Providing insights to corporate and technical teams, via a chat interface, that allows them to resolve technical problems quickly and use existing company knowledge bases to iterate and innovate on new ideas.

Netail - generative AI chatbot development service

Customer Service

Improve customer service by providing a chatbot experience to your customers that is knowledgeable about your products, services and customer service guidelines. Our chatbots are trained specifically to only respond with approved information and to do so in the voice of your brand. This capability will surprise and delight your customers.

Product Descriptions

What used to take copywriters hours of time can be done in seconds with generative AI. Using this technology you can ensure all products have a customer and SEO friendly description, delivered in the tone and voice of your brand. This is a huge sales and productivity driver.

AI Innovation Partnership

We offer an AI Innovation Partnership that enables retailers of all sizes to develop and leverage AI solutions in their business. Our partnership approach focuses on co-development, where we build the knowledge of your teams as we build game-changing solutions for your business. Not only does this increase your internal AI expertise but it also increases the internal confidence to continue to innovate and capture new business opportunities.

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