FORBES: Everyone in retail is talking about this technology right now
Profitmind CEO Dr. Mark Chrystal is interviewed in this article on the biggest buzz at NRF 2025: agentic AI
In his recap from NRF 2025, Richard Kestenbaum calls out Agentic AI as the hottest topic of the show. He notes, “The one phrase I heard more than any other is ‘AI Agent.’ That technology was everywhere. If you're not selling it or buying it, you're talking about it.”
Kestenbaum quotes Profitmind CEO, Dr. Mark Chrystal, and highlights Profitmind in his article: “With an AI agent, ‘you give it a goal and you give it access to the tools to solve [for that goal] and it figures out how to meet your goal.’
Profitmind takes information about retailers or brands and their strategy and competition. The AI Agent tells you what it found and what you should do as your next tactic. Profitmind is being used by Home Depot, Crocs, Batteries Plus, HEB and others. It says Profitmind clients average an increase in revenue of 21%, gross profit of 14% and a payback of Profitmind's fees in one month.”
See how Profitmind can supercharge your business
Discover More
Retail AI Report: New Models & Cheaper Prices
Cheaper frontier and flash-tier AI models are lowering the per-transaction cost of retail AI in 2026 — and new data shows the technology moving onto the sales floor.
Retail AI Report: Where the Money Is Moving
Cheaper AI models from OpenAI and SpaceXAI are reshaping retail automation, while spend shifts from chatbots to forecasting, pricing, and fulfillment. This week's Retail AI Report.
Retail AI Report: The AI Fight Shifts From Models to Data
Record funding, Microsoft's $2.5B services bet, and Stitch Fix's revenue-driving AI show the retail battleground moving from models to data and decisioning.