Amazon Dreams of AI Agents That Do the Shopping for You
Explore how Amazon’s AI shopping agents signal the next wave of retail automation — and how Profitmind helps brands stay ahead in the AI economy.
WIRED covered Amazon’s increasing application of AI, including for shopping guides and customer support, and quoted retail AI expert and Profitmind CEO, Dr. Mark Chrystal.
In February 2024, Amazon added the Rufus chatbot that can answer a wide range of questions about Amazon’s many products. The bot uses a bespoke large language model—the kind of algorithm that powers ChatGPT.
Dr. Mark Chrystal describes how LLM agents represent “a customer service game changer.” He shares his views that “the data-rich will continue to get richer and the data-poor will get poorer.”
See why Profitmind's retail AI technology pays for itself in the first month
Discover More
Real-World Agentic AI Examples in Retail Optimization
See how agentic AI transforms retail by turning data into real actions. Learn how teams use AI to improve pricing, assortment, and inventory decisions in 2025.
Why Agentic AI Is the Next Leap in Retail Decision-Making
Discover how agentic AI helps retailers turn data into clear, profitable actions. Learn how intelligent agents improve pricing, assortment, and inventory decisions.
Retail AI Agents Coordinating Category-Level Growth
See how coordinated retail AI agents align pricing, promotions, and inventory to drive category-level growth and sustainable profits with Profitmind.
