Q&A with WWD executive editor, Arthur Zaczkiewicz, and our CEO, Mark Chrystal on how Profitmind is driving retail transformation

Is it time for retailers to finally ditch Excel and reams of spreadsheets?
Retail executives are often overwhelmed by massive amounts of data, reports and spreadsheets, leaving little time for effective decision-making. Recognizing this challenge, Mark Chrystal, chief executive officer and cofounder of Profitmind, set out to develop an AI-powered solution that empowers retail teams to prioritize and act on business improvement opportunities with greater speed and accuracy.
Here, Chrystal discusses the inspiration behind Profitmind, shares success stories from leading retailers and highlights the platform’s vision for shaping the future of retail analytics. From leveraging artificial intelligence to streamlining workflows to delivering measurable profit growth, Profitmind is working to reimagine how the retail industry operates in a dynamic and competitive market.
Click the link to read on at WWD...

Amazon just opened its logistics network to everyone. Google is taking over checkout. ChatGPT is running ads. This week's retail AI news is a strategic inflection point.

AI is reshaping retail commerce at speed. This week: McKinsey's $1T agentic commerce forecast, Adobe's conversion data, and what Gen Z's search behavior means for your brand.

Dead stock ties up capital and erodes margin. Learn how AI inventory intelligence identifies slow-moving inventory earlier and recovers more value at the SKU level.

This week's retail AI briefing covers the deployments, spending gaps, and consumer behavior shifts that are reshaping competitive positioning right now — from RTS 2026 floor takeaways to a 36-hour app build that's replacing radio calls in stockrooms.