Q&A with WWD executive editor, Arthur Zaczkiewicz, and our CEO, Mark Chrystal on how Profitmind is driving retail transformation

Is it time for retailers to finally ditch Excel and reams of spreadsheets?
Retail executives are often overwhelmed by massive amounts of data, reports and spreadsheets, leaving little time for effective decision-making. Recognizing this challenge, Mark Chrystal, chief executive officer and cofounder of Profitmind, set out to develop an AI-powered solution that empowers retail teams to prioritize and act on business improvement opportunities with greater speed and accuracy.
Here, Chrystal discusses the inspiration behind Profitmind, shares success stories from leading retailers and highlights the platform’s vision for shaping the future of retail analytics. From leveraging artificial intelligence to streamlining workflows to delivering measurable profit growth, Profitmind is working to reimagine how the retail industry operates in a dynamic and competitive market.
Click the link to read on at WWD...

New York's personalized pricing ban, the AWS commerce platform launch, Anthropic's IPO filing, and a chip shortage threatening Q4 electronics margins. Retail AI Weekly, June 8, 2026.

Catalyst Brands deployed humanoid robots under a live commercial contract at JCPenney distribution, Dick's Sporting Goods launched an AI adviser that scales in-store expertise to every app user. The distinction between AI as a tool and AI as an operator has effectively collapsed, and the implications for retail operations, security, and competitive strategy are immediate.

Google confirms live AI checkout at Nike, Walmart, Target, and Sephora. Walmart's Sparky lifts average order value 35%. Klarna connects 400 million listings to ChatGPT. This week, agentic commerce moved from announcement to deployment, and the gap between retailers who are ready and those who are not became measurable.