Profitmind Announces Series A Round

PITTSBURGH--(BUSINESS WIRE)--Profitmind, an agentic AI decision intelligence platform built for retail teams, today announced a $9 million Series A financing led by Accenture Ventures. New investor Thorndale Farm, Inc. participated in the round, alongside reinvestment from existing backers Magarac Venture Partners; AI Fund, led by Profitmind Chairman Andrew Ng; and Lightscape Partners. Several individual investors also participated, including board member Mario Ciampi, former President of Disney Store and former COO of The Children’s Place.

The funding will be used to scale the platform to more retailers globally, expand product capabilities and grow the team to support those efforts.

Profitmind also recently partnered with Microsoft to bring the platform to Microsoft Marketplace and Azure, expanding access for global retailers and simplifying enterprise adoption. Together, Profitmind’s partnerships with Accenture and Microsoft reflect growing enterprise demand for proven agentic AI systems that can be quickly deployed inside existing retail operations and deliver measurable results, rather than experimental tools that live outside core decision workflows.

“Retail teams are not short on data, but they are short on time and decision-making confidence,” said Dr. Mark Chrystal, Co-Founder and CEO of Profitmind. “This investment allows us to scale a platform that replaces days of manual work with clear, strategy-aligned recommendations teams can act on immediately with predictable outcomes.”

Retail decision-making remains slow and fragmented, with pricing, merchandising, planning and marketing teams still spending days reconciling data across siloed systems before they can act. In a market that now moves continuously, those delays leave retailers behind shifts in demand, competition and cost.

Profitmind replaces manual retail planning and analysis cycles with a single platform that surfaces prioritized, financially grounded decisions across areas including pricing, inventory and assortment. Teams start the week with a ranked set of recommended actions, such as price changes, promotion adjustments, inventory moves or assortment shifts, each tied to expected impact on sales, profit and working capital. Approved decisions are exported into execution tools, with results tracked inside the AI decision intelligence platform and used to improve future recommendations. Profitmind is used by retailers across a range of verticals, including apparel, footwear, auto parts and home goods.

“For AI to be useful in large organizations, it has to move beyond dashboards and predictions to support real decisions,” said Ng. “Under Mark's leadership, Profitmind has built agentic AI to coordinate decisions across teams, which is where much of the economic value sits as companies scale.”

The investment from Accenture Ventures reflects a growing enterprise demand for AI systems that move from insights to action. Through the partnership, Accenture will work with Profitmind to support large-scale retail transformations, helping clients deploy an agentic AI-driven decision intelligence layer without rebuilding their technology stacks.

“In retail, AI is reinventing how people shop, how businesses operate and how employees work. Retailers are navigating relentless disruption—and nowhere is the impact more acute than in merchandising. Frequently considered the heart and soul of retail, executives are often overwhelmed by massive amounts of data, reports and spreadsheets, leaving little time for effective decision-making,” said Jill Standish, Accenture’s global retail lead. “Profitmind bridges the gap between insight and action through agentic AI. It mirrors how retailers run their businesses, linking data from multiple sources for clear, prioritized recommendations that can be trusted and executed quickly in response to an increasingly competitive industry.”

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